Questions raised about power surge

I am writing with my concerns and questions regarding the recent power surge in Trout Creek.

Dear Editor:

Re: Recent power surge in Trout Creek

I am writing with my concerns and questions regarding the recent  power surge in Trout Creek and the problems the power surge has left us with. You know by now that many residents have been seriously affected, many of whom are on a fixed income.

More than one family lost a  heat pump and furnace, to the tune of approximately $20,000 each. And many more families have lost appliances and electronics. When insurance agents have been contacted  residents were informed that it was not an insurable event;  it was the responsibility of the power provider.

Which makes some sense.

So who is responsible?

Who was responsible for installing power lines so close together they could arc during a storm, or would stretch and arc with accumulating ice and snow?

Who was responsible for ensuring the safety of all homes in Summerland?

Who is responsible for ensuring this never happens again. Surely this should be an expected event.

I don’t know the answer to this question, but I ask the municipality to investigate and make the answer known. I do know it was not the consumer.

My second question is, what is being done to prevent this type of event from repeating itself?

Thirdly, where can people affected receive redress? What are people,  who are hit with needing to replace furnaces and heat pumps just three weeks before Christmas,  to do?

We love living in our small town and are willing to put up with boil water advisories, short power interruptions, … but this was too much.

Marcia Dean

Summerland

 

Just Posted

Penticton on Bamford’s list of stops in 2020

Gord Bamford and friends are scheduled to stop in Penticton in 2020

Craft Corner Kitchen hosting comedy night in Penticton

The restaurant serves up the laughs with Comedy on the Verge on Nov. 23.

Empire Hydrogen bringing pollution-reducing fuel system on Okanagan tour

The company will be running information sessions starting on Nov. 20.

Summerland council considers change to meeting schedule

Proposal calls for afternoon session and 6 p.m. evening session for regular meetings

Hello Santa! Artwalk features 17 local galleries

From 4 p.m. until 9 on Nov. 21 the public is invited to the free event.

VIDEO: Don Cherry says he was fired, not sorry for ‘Coach’s Corner’ poppy rant

Cherry denies he was singling out visible minorities with his comments

Brian Burke considered favourite to replace Don Cherry

Brian Burke is the 5-4 pick to be the full-time replacement next season

Major donor Peter Allard takes UBC to court to get his name on all law degrees

Philanthropist claims school not adhering to 2014 agreement for his $30-million donation

Report predicts drug resistance likely to kill 400,000 Canadians by 2050

This increase is expected to cost Canada 396,000 lives, $120 billion in hospital expenses

Morning Start: Was Sean Connery’s James Bond hair too good to be true?

Your morning start for Tuesday, November 12th, 2019

Environment Canada forecasts 10-15 cm of snow for Shuswap

Snow is expected to be replaced with rain in the afternoon

Craft Corner Kitchen hosting comedy night in Penticton

The restaurant serves up the laughs with Comedy on the Verge on Nov. 23.

Photos: Lest We Forget

Today, Penticton remembers those who fought for our country and way of life.

Most Read