B.C. Health Minister Adrian Dix provides update on coronavirus at the B.C. legislature, March 16, 2020. (Tom Fletcher/Black Press)

New phone lines, self-isolation guide for COVID-19 in B.C.

Doctors to be paid for ‘virtual care’ services online

With B.C.’s 8-1-1 HealthLink line overburdened with requests for information on the COVID-19 coronavirus, the province has set up a new dedicated information line and is offering an online self-assessment service for people who want to check their health status.

The toll-free phone line is open at 1-888-268-4319 (1-888-COVID19) between 7:30 a.m. and 8 p.m. seven days a week for non-medical information about the virus. That includes the latest information on travel recommendations and social distancing, as well as access to support and services from the provincial and federal governments.

The B.C. health ministry has also established an online self-assessment tool for people to determine if they need further assessment or testing for COVID-19. The online survey can be done by people for themselves or on behalf of a someone else who is unable to.

RELATED: B.C. hospitals postponing all elective surgeries

RELATED: Passengers can stay in their cars on B.C. Ferries

Health Minister Adrian Dix announced Monday that doctors will be compensated for “virtual care” services, online or over the phone, to help deal with a surge of patients as the virus spreads through the community.

“Further, we are moving to restrict visitors in long-term care to essential visits only,” Dix said. “Essential visits include compassionate visits for end-of-life care and visits that support care plans for residen and family needs; for example, families who routinely visit to provide assistance with feeding or mobility.”

• Provincial Health Officer Dr. Bonnie Henry’s latest order limiting mass gatherings to 50 people can be found here.

• B.C.’s updated testing strategy and self-isolation guide is here.

• The B.C. Centre for Disease Control advice on protecting yourself and the community is here.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislatureCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Interior Health officials outline pandemic response in virtual town hall

Kelowna-Lake County MLA Norm Letnick moderates digital discussion, Q&A with Interior Health leadership

WATCH: Penticton boy celebrates birthday, from a distance

Lucas Lemke celebrated his 11th birthday while practising social distancing

At-home learning for SD67 students to begin April 6

In-classroom learning remains suspended due to COVID-19

Second Vernon-area high school exposed to COVID-19

Kalamalka Secondary School staff, students urged to self-isolate if showing symptoms

Regional District of Okanagan Similkameen cancels April 2 meeting

Staff working to install videoconferencing system during COVID-19 pandemic

B.C. VIEWS: Small businesses need our help

Just as integral in neighbourhoods in Vancouver and Surrey as they are in Prince George or Kelowna

‘Tremendous’ response from blood donors has supply keeping pace with demand

About 400,000 of Canada’s 37 million residents give blood on a regular basis

Morning world update: Cases surge past 600,000; positive news in Germany

Spain suffers its deadliest day as Germany considers April 20 to possibly loosen restrictions

VIDEO: Penguins roam empty halls of Vancouver Aquarium

COVID-19 has forced the Vancouver Aquarium to close access to guests – leaving room for its residents

Kids get back to learning in B.C., online

Ministry of Education rolls out new tool for school

67 more B.C. COVID-19 cases, two more deaths in Vancouver region

Positive tests found in Surrey, Langley long-term care facilities

‘Corona Busters’: Vernon man drives vintage ambulance in appreciation of health-care workers

Rob Newport says he aims to make people smile during the COVID-19 pandemic with Ghostbusters-themed ride

Most Read