Blood is drawn for medical testing. (Flickr)

Blood is drawn for medical testing. (Flickr)

Hackers target LifeLabs medical database in B.C., Ontario

Personal information of 15 million test clients involved

B.C. and Ontario privacy commissioners are investigating a “cyberattack” on the database of LifeLabs, one of Canada’s largest providers of medical lab testing services.

The possible attack was reported by LifeLabs on Nov. 1, and made public Tuesday. The extent of the data breach has not been revealed, but it potentially affects 15 million customers, in a database that includes name, address, email, customer logins and passwords, health care numbers and lab test results.

“The breach of sensitive personal health information can be devastating to those who are affected,” said Michael McEvoy, information and privacy commissioner for B.C. “Our independent offices are committed to thoroughly investigating this breach. We will publicly report our findings and recommendations once our work is complete.”

RELATED: Medical clinics need to improve privacy, commissioner says

RELATED: Facebook expects to pay up to $5 billion for privacy breaches

LifeLabs has set up a web page and toll-free phone line (1-888-918-0467) for people affected by the data breach. One of the largest general diagnostic and specialty lab testing services, it has four main divisions: LifeLabs, LifeLabs Genetics, Rocky Mountain Analytical and Excelleris.

The coordinated investigation will examine the scope of the breach, the circumstances leading to it and what, if any measures Lifelabs could have taken to prevent and contain the breach.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislature

Just Posted

princess margaret
Penticton high school has COVID-19 exposure days

Princess Margaret Secondary had potential days of exposure May 10-12

Brandon Messier of Messier’s Concrete and Landscaping has added some unique, glowing features to his front yard at 28 Huth Ave. (Submitted)
PHOTOS: Glowing boulders popping up in Penticton yards

Local landscaper Brandon Messier also brought the Lost statue to its new home

There is nothing left of a structure that burned down in rural Summerland Saturday night. (Monique Tamminga Western News)
Nothing left at fire scene in Summerland

Summerland firefighters arrived when the structure was fully engulfed in flames

Penticton city parks staff were busy this week using the beach grater to sift through sand, getting the shores ready for beach season. When it comes to beach clean up they are collecting run-off debris, pulling weeds and picking up litter. (Penticton photo)
Hottest day of the year, so far, in the South Okanagan

Penticton city park staff cleaned up the beaches getting ready for the season

Discovery House executive director Jerome Abraham in front of the third building, Parkers Place, for the addiction recovery program. (Brennan Phillips - Western News)
Discovery House opens Parkers Place in Penticton to provide transitionary care

The addiction recovery program is now able to provide support for as long as necessary

‘COVID to COVID’ lung transplant patient says he’s grateful at a May 14, 2021, news conference in Chicago. (CP screenshot)
‘COVID to COVID’ lung transplant patient grateful

Renato Aquino became sick from COVID-19 in May 2020

Ranchero resident Cody Krabbendam proudly displays the Lifesaving Society awards he recently received for a rescuing another boy while swimming at Sicamous Beach in July 2020. (Contributed)
Shuswap boy receives medal of bravery, scholarship for rescue at Sicamous beach

Last summer Cody Krabbendam jumped into the lake to save another boy from drowning

A pedestrian wearing a mask to curb the spread of COVID-19 is bundled up for the cold weather as snow falls in downtown Vancouver on Saturday, February 13, 2021.THE CANADIAN PRESS/Darryl Dyck
Cold front hits southern B.C., snow possible in mountain passes: Environment Canada

Much of B.C.’s southern interior will see temperatures plunge from highs of 30 C reached over the weekend

File photo (Aaron Hemens/Capital News)
Overturned kayak in Kelowna creek prompts police response

Kelowna RCMP is looking to speak with anyone who may know the individual associated with the kayak

Penticton city parks staff were busy this week using the beach grater to sift through sand, getting the shores ready for beach season. When it comes to beach clean up they are collecting run-off debris, pulling weeds and picking up litter. (Penticton photo)
Hottest day of the year, so far, in the South Okanagan

Penticton city park staff cleaned up the beaches getting ready for the season

Sicamous RCMP Sgt. Murray McNeil and Cpl. Wade Fisher present Cody Krabbendam of Ranchero with an award for bravery on July 22, 2020. (Contributed)
B.C. boy receives medal of bravery, scholarship for rescue of child at Shuswap beach

Last summer Cody Krabbendam jumped into the lake to save another boy from drowning

Coldstream Fire Department is on-scene Sunday, May 16, battling a fire in a Matner Lane orchard just up the hill from the firehall on Aberdeen Road. (Jennifer Smith - Morning Star)
Okanagan fire crew tackles orchard blaze

Fire broke out just before 2 p.m. on Matner Lane, which is just up the hill from the Coldstream firehall on Aberdeen Road

Someone or something is vandalizing birdhouses built and erected along Salmon Arm’s Foreshore Trail, much to the chagrin of a Shuswap biologist who looks after the houses. All but one of 32 along the trail are occupied. (Facebook photo)
Ongoing birdhouse vandalism rocks Shuswap trail, groups

Eight more boxes were destroyed Saturday, May 15

Most Read