AIM Roads provides highway infrastructure maintenance and service solutions for the South Okanagan (SA08) and Okanagan-Shuswap (SA13) service areas. (Contributed)

Shuswap-Okanagan highways contractor has ‘zero tolerance’ for abuse

Statement comes after heavy winter storms hit region

While criticism is welcome, the province’s highway maintenance contractor for the Okanagan-Shuswap draws the line at abuse.

AIM Roads has released a statement calling for their workers to be treated with dignity and respect, stressing there is zero tolerance for hostilities.

“Use of profanity, yelling, threats and other abuse will NOT be tolerated,” says AIM Roads in a message to the public shared through the company’s Facebook page. “

The company warns that all calls to their communications department are recorded and logged, and that abusive calls will be terminated immediately. Furthermore, any threats will be forwarded to the RCMP.

Read more: Winter storm to batter North Okanagan Shuswap

Read more: Recent snowfall in the Shuswap far from record-breaking

The post, which came the day after the Shuswap’s most severe snow storm so far in 2020, states the company welcomes constructive feedback but says their social media posts are designed to be informative – not spark debates.

“Please respect our employees and give them the time and space required to do their jobs,” the post continued.

To report road conditions to the contractor, they can be reached by phone at 1 866-222-4204 or by email at aimcommunications@acciona.ca.


@CameronJHT
Cameron.thomson@saobserver.net

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

EDITORIAL: Managing wildfires

Wildfires have the potential to cause significant damage within our province

Okanagan, Creston cherry and apple farms in need of workers

The worker shortage is due to the COVID-19 restrictions on international travel

‘It’s just my job’: Off-duty Peachland paramedic saves choking girl downtown Penticton

Family vacationing in Penticton assisted by off-duty paramedic, who helps save 13-year-old

Opening night lineup for online Roots & Blues festival released

The first night of the festival on Aug. 14 will be stacked with favourites from previous years

Evacuation alert for homes near Dry Lake fire rescinded

Fire status changed to Under Control, crews remain on site patrolling and extinguishing hot spots

53 new COVID-19 cases, no new deaths cap off week of high infection rates in B.C.

Roughly 1,500 people are self-isolating because they either have COVID-19 or have been exposed to it

North Okanagan ranch needs support to stay afloat

Founded in 1867, a fundraiser has been launched for the Historic O’Keefe Ranch

Video: Enraged man terrifies staff and customers at Shuswap restaurant

Video on Facebook shows the man hurling profanity at workers during the dinner rush on Aug. 7.

Moving on: Tanev scores 11 seconds into OT as Canucks oust Wild

Vancouver beats Minnesota 5-4 to move into first round of NHL playoffs

Number of Kelowna-linked COVID-19 cases grows to 159

Interior Health reported four new cases region-wide on Friday, 18 remain active

Gene editing debate takes root with organic broccoli, new UBC research shows

Broccoli is one of the best-known vegetables with origins in this scientific haze

VIDEO: U.S. Air Force pilot does fly-by for B.C. son amid COVID border separation

Sky-high father-son visit plays out over White Rock Pier

3 Vancouver police officers test positive for COVID after responding to large party

Union president says other officers are self-isolating due to possible exposure

New mothers with COVID-19 should still breastfeed: Canada’s top doctor

Dr. Theresa Tam made the recommendation during World Breastfeeding Awareness Week

Most Read