Shoppers Drug Mart is now offering a new service that will make health care more accessible. (Unsplash)

Shoppers Drug Mart launches in-store virtual service at several B.C. stores

The service is now available in 12 rural B.C. communities and will expand province-wide in August

Seeing a doctor and getting a prescription is about to get easier.

Shoppers Drug Mart announced a new service on Tuesday, July 7, which aims to help rural communities in B.C. get the care they need. The service is a partnership between Shoppers and Maple, a platform that gives patients access to healthcare professionals online.

Director of healthcare innovation at Shoppers Stephanie Clark said the goal is to make receiving care more convenient, as well as alleviate the pressure on walk-in clinics and emergency rooms.

“There’s such a challenge in accessing care. There are already more than 700,000 people across the province who don’t have access to a family doctor. And especially with COVID-19, I think the obstacles for patients to access care has gotten even more difficult,” she said.

“It’s an on-demand service and there’s no need to book an appointment. It’s designed to be super easy for patients to use.”

Clark said patients only need to let a pharmacist know they need to see a doctor, who can then help them use the platform to begin a virtual session with a B.C.-licensed physician.

The service is covered by the B.C. Medical Services Plan (MSP) and is now available in 12 communities, including Kelowna, Lake Country, Kamloops, Dawson Creek, Summerland, Trail, Campbell River, Maple Ridge, Castlegar, Kitimat and Creston. The service will expand province-wide by August 4.

“Across the province, we know there really is an access to care issue but we’re starting with predominantly rural communities with a shortage of physicians and walk-in clinics. This allows patients to make sure they’re getting that access to the care they need,” Clark added.

READ: Police issue warning after baby comes across suspected drugs in Kamloops park


Twila Amato
Video journalist, Black Press Okanagan
Email me at twila.amato@blackpress.ca
Follow me on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Okanagan, Creston cherry and apple farms in need of workers

The worker shortage is due to the COVID-19 restrictions on international travel

‘It’s just my job’: Off-duty Peachland paramedic saves choking girl downtown Penticton

Family vacationing in Penticton assisted by off-duty paramedic, who helps save 13-year-old

Evacuation alert for homes near Dry Lake fire rescinded

Fire status changed to Under Control, crews remain on site patrolling and extinguishing hot spots

Morning Start: The human body contains trace amounts of gold

Your morning start for Friday, August 7, 2020

COLUMN: Listen to those who know about COVID-19

Accurate information is essential when understanding the pandemic

53 new COVID-19 cases, no new deaths cap off week of high infection rates in B.C.

Roughly 1,500 people are self-isolating because they either have COVID-19 or have been exposed to it

Moving on: Tanev scores 11 seconds into OT as Canucks oust Wild

Vancouver beats Minnesota 5-4 to move into first round of NHL playoffs

Number of Kelowna-linked COVID-19 cases grows to 159

Interior Health reported four new cases region-wide on Friday, 18 remain active

VIDEO: U.S. Air Force pilot does fly-by for B.C. son amid COVID border separation

Sky-high father-son visit plays out over White Rock Pier

3 Vancouver police officers test positive for COVID after responding to large party

Union president says other officers are self-isolating due to possible exposure

New mothers with COVID-19 should still breastfeed: Canada’s top doctor

Dr. Theresa Tam made the recommendation during World Breastfeeding Awareness Week

Collapse of Nunavut ice shelf ‘like losing a good friend:’ glaciologist

The ice shelf on the northwestern edge of Ellesmere Island has shrunk 43 per cent

Police watchdog deems Kelowna RCMP not responsible for man’s death

The man spoke to police after a car crash before leaving on foot; he was found dead six hours later

Central Okanagan adds 3,600 jobs in July: Statistics Canada

The region’s unemployment rate decreased by 0.2 percentage points to 10 per cent in July

Most Read