Roy Potter shows contracts he had signed for roof repair work. He said the leaks at his roof have persisted even after the work in the contract had been completed.

Roof repair work questioned

When roofing contractors stopped at Roy Potter’s home in September, offering their services, he signed a contract to have work done.

When roofing contractors stopped at Roy Potter’s home in September, offering their services, he signed a contract to have repair work done.

But after the roof work was done, Potter was not satisfied and called the contractors to complain.

In October, the contractors and also a third-party business came to complete the roof work.

The contractor bills have cost him more than $5,000 — and the roof still leaks.

“Every time they fixed it, I’d get another leak someplace else,” he said.

The last time he called the contractor, the telephone number was no longer in service.

While Potter does not expect to get back the money he has paid, he hopes others will be wary of door-to-door contractors so they can avoid the problems he has been facing.

He has also reported the incident to the Summerland RCMP detachment.

Cpl. Chris Richardson of the Summerland RCMP detachment said Potter’s complaint is difficult to handle, since Potter has entered into a contract with the company.

He urges others to research before signing contracts for home renovations and repairs.

“Make sure you research who’s going to do the work for you,” he said.

Door-to-door contractor complaints tend to happen more commonly in larger centres rather than in small communities, Richardson said, adding that members of the Summerland detachment have not had many complaints about shoddy repair work.

To prevent similar problems from happening, Richardson suggests homeowners get several estimates from various contractors and ask for references before signing an agreement.

Repeated calls to the contracting firm’s number were unsuccessful.


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