LocoLanding owner Diana Stirling is speaking out after relentless attacks on her teenage staff and online for the business’ mask policy. (LocoLanding photo Facebook)

LocoLanding owner Diana Stirling is speaking out after relentless attacks on her teenage staff and online for the business’ mask policy. (LocoLanding photo Facebook)

Penticton adventure park employee berated, brought to tears by parent over mask policy

‘It’s awful behaviour and it’s relentless,’ says LocoLanding owner

Diana Stirling, owner of LocoLanding Adventure Park, is speaking out after one of her teenage staff was brought to tears by a customer who berated her for enforcing the park’s mask policy on Monday (May 31).

“Yesterday was one the hardest days in our business. We were blasted in person and online for our mask policy, over and over,” said Stirling.

“One mom made my staff break down and cry — all because her six year old can’t go on one one of our attractions unless she wears a mask.”

This fell on the same day LocoLanding donated its proceeds to IRSSS (Indian Residential School Survivors Society) with many staff wearing orange shirts.

Stirling owns LocoLanding, Lickity Splitz and the Peach ice cream stand and is co-owner of Coyote Cruises. In 20 years of being a local business owner she has employed innumerable Penticton youth.

Since LocoLanding’s opening in May, Stirling says she has been called shameful, ‘a Nazi’, a Human Rights violator and that she is ‘abusing children’ for her mask policy.

“It’s awful behaviour and it’s relentless,” said an emotional Stirling. “They don’t stop. When it starts impacting our staff who are all teenagers, it becomes very personal. We’ve been attacked from opening day but lately it has reached a peak.

In order to open during COVID-19 restrictions, LocoLanding has had site visits from Interior Health and WorksafeBC.

“Last year, we could only open half the park. This year, in order to open the whole park we had to have a unique and specific COVID safety plan to ensure our staff and guests are protected,” explained Stirling.

“The alternative is not to open at all. We have worked so hard at being inclusive and bringing a positive experience for our guests and for this behaviour to be acted out by parents in front of their children is not OK. Enough is enough,” she said.

Those offended by the mask requirements have taken to spam LocoLandings’ Google and Facebook review pages.

One reviewer said LocoLanding ‘is trying to kill children’ by forcing kids to wear masks in hot weather, calling masks a ‘fake mandate.’

Stirling said she feels for all small businesses owners working day in and day out to navigate this pandemic safely.

“We are so close now to getting back to normal. Why can’t they just wait to visit us or choose not to visit at all if they don’t like the mask policy?,” she said. “We do what’s needed to ensure the best experience. We hustle, backing our staff and pivoting throughout the course of the season,” she said.

READ MORE: LocoLanding now has Canada’s largest inflatable park

To report a typo, email: editor@pentictonwesternnews.com.


 

@PentictonNews
newstips@pentictonwesternnews.com

Like us on Facebook and follow us on Twitter.

Coronavirus

Just Posted

Students in the Grade 10 entrepreneurship program at Summerland Unisus School have completed a cookbook with international recipes. (Contributed)
Summerland students create virtual international cookbook

Entrepreneurship program at Summerland Unisus School uses virtual cookbook as fundraiser

Keremeos’ heritage Grist Mill and Gardens. (Brennan Phillips - Keremeos Review)
Keremeos Grist Mill looking forward to restrictions easing with exclusive concert planned

Juno Award-winning folk artist Valdy is set to take the stage

A boat sharing service is extending to Summerland. The company, Penticton Boat Club and Rentals, is also taking over the boat rentals at Summerland Waterfront Resort. (Photo by Chris Stenberg)
Boat sharing service extended from Penticton to Summerland

Company will also operate boat rentals at Summerland Waterfront Resort

The weekly COVID-19 map for June 6 to 12. (BC CDC)
South Okanagan sees only 5 new cases in last week

The Similkameen Valley went a second week without any new cases

Bear wanders Kelowna on June 15. (Michelle Wallace/Facebook)
Bear climbs fence, uses crosswalk in Kelowna

The bear was spotted on Baron Road Wednesday evening

This photo of the small wildfire burning above Naramata was taken at 8 p.m. on Thursday, June 17, 2021 (Monique Tamminga Western News)
BC Wildfire on scene of small wildfire above Naramata

Smoke has been showing since earlier in the day

Hundreds of people, young and old, joined the three-day Walking Our Spirits Home procession, honouring residential school survivors, those who never made it home and all those affected by the institutions. Here people walk the third portion on June 13. (Martha Wickett - Salmon Arm Observer)
Walking Our Spirits Home from Kamloops provides path to healing

First Nations in and beyond Secwépemc territory join in to honour residential school survivors

More flames
Lake Country home destroyed in large blaze, 11 dogs rescued

Fire crews are responding to 10839 Hallam Drive

(Facebook/Kelowna Cabs)
Kelowna Cabs reaches tentative agreement with dispatchers union

The tentative agreement could help end the dispute between the taxi company and the dispatchers

FILE – A science class at L.A. Matheson Secondary in Surrey, B.C. on March 12, 2021. (Lauren Collins/Surrey Now Leader)
Teachers’ union wants more COVID transmission data as B.C. prepares for back-to-school

BCTF says that details will be important as province works on plan for September

201 First Street West 1980s. Prior revitalization. (Photo from Revelstoke Museum and Archives)
Man who redesigned downtown Revelstoke honoured with lifetime achievement award

Robert Inwood has worked on historical projects across the province

Provincial health officer Dr. Bonnie Henry outlines B.C.’s COVID-19 restart plan, May 25, 2021, including larger gatherings and a possible easing of mandatory masks on July 1. (B.C. government photo)
B.C. records 120 new COVID-19 cases, second vaccines accelerating

Lower Pfizer deliveries for early July, Moderna shipments up

A heart of ribbons is seen on the fence of Highroad Academy along Chilliwack Central Road on Friday, June 4, 2021. (Jenna Hauck/ Chilliwack Progress)
Orange Heart Memorial campaign launches in Vernon on National Indigenous Peoples Day

North Okanagan Friendship Center raising funds for bench, mural memorializing 215 discovered in Kamloops

Most Read