Esteem Lingerie owner Angela O’Brien said they want to encourage other business owners to invest in good security systems after her store was broken into. (Esteem Lingerie)

Esteem Lingerie owner Angela O’Brien said they want to encourage other business owners to invest in good security systems after her store was broken into. (Esteem Lingerie)

Lingerie shop in West Kelowna robbed

Esteem Lingerie owner said she’s also experienced a rash of shoplifting in the fall

A West Kelowna business owner is urging other entrepreneurs to hold on to their security systems and insurance after a rash of shoplifting and finally, a store break-in.

Esteem Lingerie owner Angela O’Brien said they have never experienced anything major in the store’s 15-year-history but that changed after an increase in shoplifting starting in the fall and finally a break-in on Dec. 9.

She said that around 5 a.m., she received from her security company, saying police were on scene as the store had been broken into and the alarms triggered.

O’Brien said because they had a good alarm system, the suspects were only able to take 70 pairs of panties and about 30 pieces of robes and other items. She said they also tried to go through the cash drawer but weren’t able to find much.

“It was quite a shock to come down here and see two police cruisers and the door basically ripped open,” she said.

“Uncannily, the items stolen were the same items and sizes that were being shoplifted earlier too.”

She said the break-in incident could have been worse if they didn’t have a good security system in place. O’Brien said she wants to share their story to encourage other small businesses in the area to hold on to their alarms and cameras.

“When things are tight, you look at your expenses and consider what you can cut. In difficult times, some businesses look at letting go of that insurance or letting go of that monitoring contract. But maybe keep that insurance policy in place.”

“But those are the very things that mitigated the situation for us and will help keep us open,” she said

O’Brien also added that despite the shoplifting and the break-in, she was encouraged by the community’s response after the incident.

“The incredible businesses locally that we needed to help us get secure and get us back up and running, they were behind us right away.”

“Yes, it was awful and it saddens me it happened but it also showed me what our community can do,” she said.

West Kelowna RCMP said they have conducted an investigation but have not identified any suspects yet.

READ: Central Okanagan weekly COVID-19 case-count continues downward trend


Twila Amato
Video journalist, Black Press Okanagan
Email me at twila.amato@blackpress.ca
Follow me on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Corsac the cat is up for adoption at Critteraid.
Critteraid hosts three adoption Sundays

More than 40 cats looking for their forever homes

Abigail McCluskey is in the Netherlands training to compete in the World Cup next month. She joins 12 Canadian speedskaters for the international competition later this month. (Dave Holland CSI Calgary)
Penticton speed skater in Netherlands for World Cup

Abigail McCluskey will be skating the long track in the international competition

Summerland Middle School
COVID exposure at Summerland Middle School

The person who tested positive was at school Jan. 11

Justin Kripps of Summerland and his team have competed in Olympic action and World Cup competitions in bobsleigh. (Jason Ransom-Canadian Olympic Comittee).
QUIZ: Are you ready for some winter sports?

It’s cold outside, but there are plenty of recreation opportunities in the winter months

A map released by the BCCDC on Jan. 15 shows the number of new COVID-19 cases reported for each local health area between Jan. 3 and 9. (BCCDC Image)
Salmon Arm and Vernon see increase in new COVID cases, curve flattening elsewhere

The rate of new cases is levelling off in Kelowna, Penticton and Revelstoke.

A scene from “Canada and the Gulf War: In their own words,” a video by The Memory Project, a program of Historica Canada, is shown in this undated illustration. THE CANADIAN PRESS/HO - Historica Canada
New video marks Canada’s contributions to first Gulf War on 30th anniversary

Veterans Affairs Canada says around 4,500 Canadian military personnel served during the war

Vernon’s Heron Grove retirement facility. (Good Samaritan Society photo)
Resident of Vernon’s Heron Grove retirement home tests positive for COVID-19

Interior Health has not declared an outbreak at the facility

A 17-year-old snowmobiler used his backcountry survival sense in preparation to spend the night on the mountain near 100 Mile House Saturday, Jan. 16, 2021 after getting lost. (South Cariboo Search and Rescue Facebook photo)
Teen praised for backcountry survival skills after getting lost in B.C.’s Cariboo mountains

“This young man did everything right after things went wrong.”

Conservative Leader Erin O’Toole holds a press conference on Parliament Hill, in Ottawa on December 10, 2020. THE CANADIAN PRESS/Sean Kilpatrick
No place for ‘far right’ in Conservative Party, Erin O’Toole says

O’Toole condemned the Capitol attack as ‘horrifying’ and sought to distance himself and the Tories from Trumpism

A passer by walks in High Park, in Toronto, Thursday, Jan. 14, 2021. This workweek will kick off with what’s fabled to be the most depressing day of the year, during one of the darkest eras in recent history. THE CANADIAN PRESS/Chris Young
‘Blue Monday’ getting you down? Exercise may be the cure, say experts

Many jurisdictions are tightening restrictions to curb soaring COVID-19 case counts

(Vernon Search and Rescue/Facebook)
Vernon Search and Rescue responds after family gets UTV stuck on SilverStar trails

The family activated their SOS beacon around 3 p.m. once they realized they could be facing a night alone in the mountains

Dastkar, a new furniture store in Vernon, features handmade, unique furniture carved from wood and inlaid with brass in the Chiniot style. The business located on 43rd Avenue was started in December 2020 but is currently unstaffed due to COVID-19 staffing shortages. (Brendan Shykora - Morning Star)
PHOTOS: Vernon’s hidden handmade furniture store

Owners of Shahi Pakwan Indian restaurant opened the South Asian furniture store in December 2020

A health-care worker prepares a dose of the Pfizer-BioNTech COVID-19 vaccine at a UHN COVID-19 vaccine clinic in Toronto on Thursday, January 7, 2021. THE CANADIAN PRESS/Nathan Denette
COVID-19: Provinces work on revised plans as Pfizer-BioNTech shipments to slow down

Anita Anand said she understands and shares Canadians’ concerns about the drug company’s decision

Tourists take photographs outside the British Columbia Legislature in Victoria, B.C., on Friday August 26, 2011. A coalition of British Columbia tourism industry groups is urging the provincial government to not pursue plans to ban domestic travel to fight the spread of COVID-19. THE CANADIAN PRESS/Darryl Dyck
B.C. travel ban will harm struggling tourism sector, says industry coalition

B.C. government would have to show evidence a travel ban is necessary

Most Read