Shari O’Neill thinks mailing rebate cheques for less than $5 is wasteful and will amount to “stale cheques,” a loss of savings for ICBC customers. (Twitter/Shari O’Neill)

Shari O’Neill thinks mailing rebate cheques for less than $5 is wasteful and will amount to “stale cheques,” a loss of savings for ICBC customers. (Twitter/Shari O’Neill)

‘A colossal waste’: B.C. woman questions why ICBC issued $1 rebate cheque

Shari O’Neill says the corporation should credit rebates less than $5 into customer accounts

Shari O’Neill is questioning why she received a car insurance rebate cheque from ICBC for $1 this week.

The cheque is one of the first batches of being mailed out by the Insurance Corporation of B.C. after a cyberattack hampered a third-party vendor.

“Based on what I pay, I expected way more than a dollar,” the Coquitlam resident told Black Press Media.

The business owner had two cars insured during the qualifying period and paid upwards of $200 a month for discounted insurance on a 1994 Toyota Tacoma and 2017 GMC Yukon.

After posting the amount to Twitter, ICBC responded: “We’re committed to ensuring customers receive all the savings owed to them.”

“As part of this commitment, we will be issuing refund cheques for any amount of $1 or more. This approach is a change from our historical practice of not issuing cheques for $5 or less.”

RELATED: ICBC paying out COVID-19 rebates in March, averaging $190

The B.C. government said customers are to receive a one-time rebate averaging $190 after ICBC saved $600 million from a decrease in crash claims due to the COVID-19 pandemic. 

O’Neill is concerned the Crown corporation is utilizing resources to send out cheques that will ultimately go uncashed.

“It’s the dollar amount. How much did it cost to send those sorts of cheques out? I’m not going to be the only one who gets that $1 or $5.”

“It’s just silly. I’m not gonna cash it.”

If she did, O’Neill worries her bank’s deposit fee might leave her with a rebate of just cents.

She said ICBC should have credited rebates of $5 or less to customer accounts, to be used the following year.

If not, “all that money is going to sit in stale cheques. What a colossal waste.”

READ MORE: ICBC COVID rebate cheques may be delayed weeks due to cyberattack

RELATED: ICBC distributes 1st batch of 30,000 COVID rebate cheques after cyberattack delays



sarah.grochowski@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

ICBC

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Lori Jantz snapped this picture of a fight between a bald eagle and an osprey above Osoyoos Lake on Friday. (Lori Jantz photo)
Battle in the sky erupts above South Okanagan lake

Bald eagle and osprey fight mid-air in Osoyoos

This garbage bin behind a strip mall in Skaha Lake Road was set alight on Friday night at 11 p.m. The foam from firefighters can be seen on the ground. (Facebook)
Dumpster fire comes too close to Penticton seniors’ complex

One resident worries Penticton might have a fire bug

Theo's now delivering to Summerland
Penticton Greek restaurant now delivering to Summerland

Theo’s restaurant is the first to deliver food to Summerland in their ‘Squidmobile’

The Regional District of Okanagan-Similkameen will speed up the process for hospitality businesses looking to set up patios during the latest COVID-19 restrictions. Under the most recent restrictions, indoor dining is prohibited, but patio dining is allowed. (John Arendt - Summerland Review)
Regional District of Okanagan-Similkameen speeds up patio permit approval

Initiative to help hospitality businesses affected by latest COVID-19 restrictions

Firefighters responded to a house fire on Banks Crescent in Summerland on Friday afternoon. The fire began as a stovetop fire but resulted in significant damages. (John Arendt - Summerland Review)
Fire results in damage to Summerland home

Crews called on Friday, April 9 following stovetop fire

B.C. Health Minister Adrian Dix and Premier John Horgan describe vaccine rollout at the legislature, March 29, 2021. (B.C. government)
1,262 more COVID-19 infections in B.C. Friday, 9,574 active cases

Province’s mass vaccination reaches one million people

B.C. Premier John Horgan responds to questions during a postelection news conference in Vancouver, on Sunday, October 25, 2020. British Columbia’s opposition Liberals and Greens acknowledge the COVID-19 pandemic has presented huge challenges for Horgan’s government, but they say Monday’s throne speech must outline a coherent plan for the province’s economic, health, social and environmental future. THE CANADIAN PRESS/Darryl Dyck
Horgan’s NDP to bring in throne speech in B.C., Opposition wants coherent plan

Farnworth said the budget will include details of government investment in communities and infrastructure

FILE - An arena worker removes the net from the ice after the Vancouver Canucks and Calgary Flames NHL hockey game was postponed due to a positive COVID-19 test result, in Vancouver, British Columbia, in this Wednesday, March 31, 2021, file photo. As vaccinations ramp up past a pace of 3 million a day in the U.S, the NHL is in a tougher spot than the other three major North American professional sports leagues because seven of 31 teams are based on Canada. (Darryl Dyck/The Canadian Press via AP, File)
Vancouver Canucks scheduled to practice Sunday, resume games April 16 after COVID outbreak

Canucks outbreak delayed the team’s season by eight games

Two-year-old Ivy McLeod, seen here on April 9, 2021 with four-year-old sister Elena and mom Vanessa, was born with limb differences. The family, including husband/dad Sean McLeod, is looking for a family puppy that also has a limb difference. (Jenna Hauck/ Chilliwack Progress)
B.C. family looking for puppy with limb difference, just like 2-year-old Ivy

Ivy McLeod born as bilateral amputee, now her family wants to find ‘companion’ puppy for her

This illustration provided by the Centers for Disease Control and Prevention in January 2020 shows the 2019 Novel Coronavirus.[CDC]
More COVID-19 exposures reported at schools in Kelowna

Interior Health added additional schools and dates to their list of exposures

A vehicle that was driven through the wall of a parkade at Uptown Shopping Centre and into the nearby Walmart on April 9 was removed through another hole in the wall later that night. (Photo via Saanich Police Department and Ayush Kakkar)
Vehicle launched into B.C. Walmart removed following rescue of trapped workers

Crews cut new hole in parkade wall to remove vehicle safely

Four members with Divers for Cleaner Lakes and Oceans were out at Cultus Lake on March 28 and 29 hauling trash out of the waters. (Henry Wang)
PHOTOS: Out-of-town divers remove 100s of pounds of trash from Cultus Lake

Members of Divers for Cleaner Lakes and Oceans hauled out 470 pounds of trash over two days

A Salmon Arm artist worked with talented local fabricators to create an enormous set of steel bighorn sheep horns to greet visitors to Radium Hot Springs. (Village of Radium Hot Springs image)
Salmon Arm locals’ skills bring steel sheep horn sculpture to Radium

Adam Meikle and Idea 64 Projects made the towering horns a reality

Most Read