Alder Street Auto Body Ltd. has received an award for outstanding customer service and satisfaction. From left are Kelsey Van Alphen

Alder Street Autobody wins for service

For the second time, Alder Street Auto Body Ltd. has received an award for outstanding customer service and satisfaction.

For the second time, Alder Street Auto Body Ltd. has received an award for outstanding customer service and satisfaction.

The shop received the 2013 AutocheX Premier Achiever award for customer service and satisfaction, the same award as in 2011.

Only 15 British Columbia auto body shops and 400 throughout North America received AutocheX excellence awards in 2013. There are more than 50,000 shops in North America.

Kelsey Van Alphen, owner of the shop, said customer satisfaction is central to the success of Alder Street Auto Body Ltd.

“We want to keep everyone happy when they leave here,” he said. “This award really reflects our commitment to our customers and the service we try to achieve with each and every one of them.”

Alder Street Auto Body Ltd. was started in 1991 by Van Alphen’s parents. In 2005, he purchased the business.

Van Alphen was the first Summerland Secondary School student enrolled in the apprenticeship program. He graduated in 1996 and received his auto body certification in 2000.

 

Just Posted

Okanagan a hot spot for film industry

Despite wet, smoky year Okanagan attracts $30 million in film production

B.C.’s biggest pot plant planned for Oliver

Co-founder Tony Holler said the 700,000 sq. ft. facility would produce 100,000 kg of pot per year

Albas takes on mortgage changes in town hall

Conservative MP mostly echoed chamber of commerce concerns but sparred with one attendee on details

Okanagan losing battle to preserve wetlands

Political will called for to create and enforce mitigation standards

Princeton woman who forged husband’s will gets house arrest

Judge says Odelle Simmons did not benefit from her crime

What’s happening

Find out about events happening in your community this weekend

World’s fastest log car made in B.C. sells for $350,000 US

Cedar Rocket auctioned off three times at Barrett-Jackson Co., netting $350,000 US for veterans

Bad timing: Shutdown spoils Trump’s one-year festivities

Trump spends day trying to hash out a deal with Senate Minority Leader Chuck Schumer

RCMP nail sex toy thief

Shop owner plays a role in arrest

Loaded shotgun found in vehicle during Okanagan Falls traffic stop

Okanagan Falls man facing a number of weapons related charges

Ice-cream-eating bear draws controversy

An Alberta Wildlife Park posted a video this week of one of their bears going through a Dairy Queen drive-through

Fernie, RCMP go to court over city log books in fatal ammonia leak probe

Log books center stage in clashing of investigations between the city and RCMP

Penticton businesses in the running for Small Business BC Awards

Two Penticton businesses have made it to the finals of the 15th Annual Small Business BC Awards

High-end whisky seized in B.C. bar raids

Raids end in seizures at Victoria, Nanaimo and Vancouver whisky joints

Most Read