For the second time, Alder Street Auto Body Ltd. has received an award for outstanding customer service and satisfaction.
The shop received the 2013 AutocheX Premier Achiever award for customer service and satisfaction, the same award as in 2011.
Only 15 British Columbia auto body shops and 400 throughout North America received AutocheX excellence awards in 2013. There are more than 50,000 shops in North America.
Kelsey Van Alphen, owner of the shop, said customer satisfaction is central to the success of Alder Street Auto Body Ltd.
“We want to keep everyone happy when they leave here,” he said. “This award really reflects our commitment to our customers and the service we try to achieve with each and every one of them.”
Alder Street Auto Body Ltd. was started in 1991 by Van Alphen’s parents. In 2005, he purchased the business.
Van Alphen was the first Summerland Secondary School student enrolled in the apprenticeship program. He graduated in 1996 and received his auto body certification in 2000.